Here are basic questions from clients, please kindly check them.
1.Q: Are you a factory or trading company?
A: We are a caster and wheel factory with more than 30 years of experience. A large company with a modernized production base of over 30,000 square meters and the annual production capacity is over 20 million wheels and casters. Our certifications include ISO 9001:2015, RoHS,REACH,PAHS EN 840 and EN 1004,etc.
2.Q: What is your minimum order quantity?
A: The MOQ is 200pcs, MOV is USD5000. Trial order is welcome at a lower quantity. Please kindly advise the estimated quantity and we can provide the best prices for you.
3.Q: Can you do OEM service?
A: Yes, we can provide OEM service.
4.Q: How long is the warranty for your products?
A: All of Longway’s products have one year warranty.