Q1: Are you a factory or trader?
We are a professional manufacturer for faucets & showers since 2008 , we have our own factory and production lines to provide competitive products with high quality and good price. We also export to 38 countries/regions such as Europe, America ,Asian and Africa.
Q2.Can I visit factory? Can your factory arrange transportation for me?My dear, it is our pleasure to invite you to visit our factory. Our factory is based on Shuikou Town, Kaiping City,Guangdong province, which will take about 2 hours by bus from Guangzhou city to our factory; one and half hours from Foshan City to our factory. We can arrange our driver to pick you up from your hotel when you arrived in Guangzhou City or Foshan City.
Q3.Does your factory have the design and development capabilities, we need the customized products?
The staffs in our R&D department are well experienced in the faucet industry, We can make customized products especially for you; please kindly contact us for more details.
Q4.Can your factory print our brand on the product?
Our factory can laser print customer's logo on the product with the permission from customers.Customers need to provide us a logo usage authorization letter to allow us to print customer's logo on the products.
Q5. Can I get samples first?
Yes, samples can be provided. If the order quantity is large enough, we can send samples for testing.The samples can be send by DHL or other international express you want.customer needs to pay for the sample and express cost,but we will refund it after you place an order.
Q6.What is your terms of payment?
For regular orders,Terms of payment 30%T/T deposit, full payment before delivery the goods.
Q7.How to solve the quality problems after sales?
Please take photos of the problems and send to us.We will make a satisfied solution for you within 24 hours after we confirm the problems.
If you have any other questions, please do not hesitate to contact us!